What exactly is quality? Does quality necessarily refer to production problems? Quality (Quality) mainly refers to the stereotyped internal information state of science and technology. Manpower, talents, products and services, as elements of an enterprise, must constantly enhance its inherent scientific and technological connotation by means of science and technology, carry out necessary information disclosure, and be prepared to accept the measurement and evaluation of quality standards. It can refer to the characteristics, character and essence of goods, and can also refer to the level and quality of goods or services.
Quality is the comprehensive strength of the company, quality to enhance customer value. It is impossible to make good quality only by manufacturing capacity, which requires all employees of the company to move towards a good goal, which is the comprehensive ability of the company. In the future enterprise competition, it is the significance of every enterprise or organization to achieve customer satisfaction to a greater extent, so quality is not only whether the product meets the specifications, but also whether the customer is satisfied or not. and customer satisfaction includes delivery, service, price and other aspects in a broader sense. If science and technology is the first productive force, then quality is the direct embodiment of a company's strength.
How to do a good job in quality management?
The first is to establish a sound quality control system.
Form the whole quality management chain from supplier management to manufacturing process to customer management, which ensures the quality of products and services from the system. For example, the quality management system is a comprehensive quality management system with full participation, all-round control and continuous improvement. the documented system stipulated by it has a strong binding force, and it runs through the whole process of the whole quality system. so that all links in the system are closely linked, supervise and promote each other.
Second, all members participate and put it into practice.
In a company, quality problems are closely related to everyone, and the job of the quality control department is to prevent and supervise them together with people in all departments. It includes the determination of senior leaders and the participation of the company and every employee. Because of their unique influence, management and their senior managers play an important role in the smooth implementation of a system, while grass-roots employees should firmly establish the management idea of "quality first" and strive for improvement. to seek more from the good, fast from the good, seek introspection from the good, strictly abide by the operating rules, do a good job of self-inspection and mutual inspection, find problems in time, and inform the next post of the quality problems found in time. To ensure that everyone is responsible for the quality of the product, ensure that it is the same on the inside and on the surface, and it is strictly forbidden to practise fraud.
The third is to control the quality, focusing on prevention.
Prevention itself must be traced back to the development and design of the product. in fact, the quality of a product has already been determined at the time of development and design, and the manufacturing process is only the process of realizing the product design, which is like blocking the flood. should we build dams, build shelterbelts, engage in environmental protection construction before the flood comes, or wait for the flood to hit our doorstep to remedy it? It is obvious that the former environmentally friendly method is more economical and practical. Therefore, before a new product is put into production, it must go through samples, trial production and small batch production, and every link should not be omitted. Only in this way can some quality problems that potentially affect production be controlled in the bud. In order to constantly improve and improve the process capacity.
Fourth, the construction of quality culture.
Quality management always emphasizes the mentality of everyone. In order to improve quality, we must first have a correct mentality, and then seriously do everything well and get rid of the "carelessness" in the work, so as to form a kind of quality culture and quality concept. Quality is made by people, and if there is a deviation in people's concept or attitude towards quality, then the perfection of the quality system and the advance of quality control methods are all flawed.
